Our GB TGI consumer data shows that in the six months before the initial COVID lockdown (Oct 19-March 2020) 82% of adults claimed to make contactless payments, whilst in the six months afterwards (April-September 2020) this grew to 89%. Both figures represent a considerable increase on claimed contactless usage of 70% two years ago.
Over three-quarters of adults who use contactless claim to make payments by debit card, whilst 22% claim to do so via smartphone/tablet and 4% by smartwatch. Whilst adoption of contactless has been growing strongly in recent years, the proportion of users paying with a smart device rather than a card has remained relatively subdued, although it is more prominent amongst 15-24 year olds.
Sign up for our TGI Chart of the Week email!
Our TGI Chart of the Week draws on the unrivalled breadth and depth of our TGI Consumer Data to give you a bite-sized email filled with insights into a key trending topic – delivered direct to your inbox every Friday morning!
Sign-up